Refund policy
Our return and exchange policy is simple: we want you to be happy with your purchase.
Please email karen@weathermanumbrella.com.au for all return & exchange inquiries.
All of our items are covered by our return and exchange policy. We'll be happy to accept returns, refunds, and or exchange requests within the following timeframes:
- Returns will be accepted for refunds within 30 days of purchase.
- Exchanges for another product or store credit must be requested within 45 days of purchase.
Please follow these guidelines when returning your items:
- Items should be returned to us in good condition and in their original packaging.
- Items that fall outside the above guidelines will be accepted at our discretion.
- It may take up to 14 business days to fully process your return.
- Shipping fees are non-refundable.
- The customer is responsible for paying all return shipping costs.